OUR POLICY
At Veeralda, we want you to love your new outfit! We understand that sometimes things don’t quite work out, so we offer hassle-free returns and exchanges.
- For all pan India orders you can expect your orders to be delivered within 5-7 business days.
- We offer international shipping to many countries. For all international orders the products will be delivered within 14-18 business days. Shipping rates and estimated delivery times vary depending on your location.
- Customers have 48 hours from the date of delivery to return or exchange unworn, unwashed items with original tags attached.
- Styles on discounted price/sale are not eligible for return or exchange. These items will be marked on the product page and at checkout.
- For pan India orders we ship returned items within 5-7 business days of receiving the product.
- For international orders we ship returned items within 14-18 business days after receiving the products.
- For international returns, customers need to pay additional shipping charges.
- For Incomplete returns, we offer a credit note valid for 1 year.
- Customers are responsible for covering courier charges on exchanges and returns.
- Cash on Delivery (COD) orders will have an INR 149/- to and fro shipping charges deducted from the final refund.
- For all international refunds the amount will be refunded to the actual payment source within 14-15 business days.
HOW TO RETURN
- Email us at customercare@veeralda.com with your order number and a clear
concern description. Please include photos of the product and the front and back
sides of the original packaging. - Once approved, we will respond within 24 hours – 48 hours. Please note, that
customers are responsible for return shipping costs.
ADDITIONAL NOTE
Due to our thorough 4-point quality check process, returns are uncommon. However, if
there’s an issue, please don’t hesitate to reach out!
there’s an issue, please don’t hesitate to reach out!
WhatsApp: +91- 8826475802
Email Id: customercare@veeralda.com
Email Id: customercare@veeralda.com